Terms & Conditions

Last updated: October 20, 2026

These terms apply to every service booked with MV Professional Car Detail & Supplies ("MV Car Detail", "we", "us"), whether through this website, WhatsApp, phone or in person. By booking a service you agree to them.

1. Bookings

• A booking reserves a time slot for the selected package, either at the address you provide in Miami-Dade, Broward or Charlotte, or at our shop in Hollywood, FL.
• You receive a calendar invite by email. Booking details can be confirmed with us on WhatsApp at +1 954 268 7993.
• Arrival times may vary slightly due to traffic or the previous appointment. We will let you know if we are running late.
• Please give accurate vehicle details. A different vehicle size or condition may change the price (see section 2).

2. Pricing

• Each service has a starting price by vehicle size (sedan or coupe; SUV or crossover; truck, large SUV or van) for vehicles in average condition.
• Additional charges may apply if the selected size does not match the vehicle, or for excessive dirt, pet hair, heavy stains, sand, mold or biohazards.
• Any price adjustment is explained and confirmed with you before the work begins. If you do not agree, you may cancel the service at no cost before we start.
• Ceramic coating, paint correction, buffing, headlight restoration and other specialty services are quoted separately.
• Promotional prices (such as first-visit offers) apply only to the stated package, one per customer, and cannot be combined with other offers.

3. Payment

• Payment is due when the service is completed, after you have had the chance to inspect the vehicle.
• We accept debit and credit cards.

4. Rescheduling, cancellations and weather

• If you need to reschedule or cancel, please message us on WhatsApp as early as possible so the slot can be offered to another customer.
• Exterior work depends on the weather. In case of rain, storms or unsafe conditions we may contact you to move the appointment to the next available time.
• If we cannot access the vehicle at the scheduled time (no one available, no keys, no access to the property), the appointment may need to be rescheduled.

5. Before we arrive

• Please make sure we have permission to work at the service location (building, HOA, marina or airport rules).
• Remove valuables and personal items from the vehicle. We are not responsible for items left inside.
• Someone should be available at the start of the service to hand over the vehicle, and at the end to inspect the result.

6. Vehicle condition, damage and claims

• We inspect the vehicle before starting. Pre-existing damage such as scratches, chips, dents, loose trim, worn or failing paint, cracked glass or aftermarket parts may be noted and photographed.
• We are not responsible for pre-existing damage, or for defects that become visible once dirt is removed.
• Detailing improves appearance but cannot guarantee the complete removal of every stain, odor, scratch or swirl mark. Results depend on the vehicle's condition.
• If you are not satisfied, tell us before we leave or within 24 hours with photos, and we will review it with you and make it right where reasonable.

7. Photos and personal data

• We may take photos of the vehicle before and after the service. We may share them on our website or social media without showing license plates or personal information. Let us know if you prefer we do not.
• Your name, phone, email and address are used only to schedule, provide and follow up on your service. We do not sell your data.

8. Contact

MV Professional Car Detail & Supplies · Shop: 3937 Pembroke Rd, Hollywood, FL 33021 · Service areas: Miami-Dade, Broward and Charlotte, NC
Phone in English: (786) 568-6564 · En español y WhatsApp: (954) 268-7993 · Email: mvcardetail01@gmail.com

We may update these terms from time to time. The version published on this page at the time of your booking applies.